A Guide to Ordering Online
Please read below for all information regarding online orders.
If you still have some questions then why not give the shop a call on 0207 642 2129 and we'll be happy to help.
Placing a Click & Collect order allows you to skip the queue and reserve groceries for collection later in the day.
As soon as you place your order with us we receive a notification and start packing. If there are any issues with your order we'll give you a quick call or text.
Your order will usually be ready for collection within 1 hour and we'll always send you an email when it's ready.
Please make sure to check our closing times on the day you place your order. Any orders placed when we are closed will be made available when we reopen.
We ship across the United Kingdom using a tracked courier service with DPD at a cost of £7.95 - 3-5 Working Days
This service provides text message and email updates in transit and options for redelivery if you miss your shipment.
We use minimal brown kraft cardboard and paper to pack your goods and try to avoid using bubble wrap unless absolutely necessary.
We can only ship long life products that don't require refrigeration. Unfortunately we cannot ship any fresh produce, including; cheese, dairy, uncooked meat, smoked salmon, fruits and vegetables.
In order to preserve the integrity of your produce we ship orders from Tuesday to Friday only. This allows us to avoid any unnecessary delays in transit over weekend periods.
Orders placed between 4pm on Wednesday, and midnight on Sunday will be dispatched on Tuesday at the earliest.