A Guide to Ordering Online
Click & Collect Orders
Placing a Click & Collect order allows you to skip the queue and reserve groceries for collection later in the day. As soon as you place your order with us we receive a notification and start packing. Your order will usually be ready for collection within 1 hour and we'll always send you an email when it's ready.
Please make sure to check our closing times on the day you place your order. Any orders placed when we are closed will be made available when we reopen.
London Home Delivery - Every Friday
We pride ourselves on our home delivery service that runs every Friday across most London postcodes. By working with our own dedicated delivery driver Peter, we hope to extend our generous customer service to your doorstep. All delivery fees go directly to him and this is part of our commitment to paying our staff properly for the work they do.
Order up until midnight on Thursdays and we'll deliver on Friday. We set off from 10am and deliveries usually finish no later than 5pm.
Please leave a message in the notes section at checkout should you require a time slot update on the morning of delivery.
Delivery rates are as follows:
£5: SE1, SE3, SE4, SE5, SE6, SE8, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE19, SE20, SE21, SE22, SE23, SE24, SE26, SE27, SW2, SW4, SW8, SW9
£8: SW1, SW3, SW5, SW6, SW7, SW10, SW11, SW12, SW16, SW17, SW18, W2, W8, NW1, NW5, NW8, N1C, N1, N5, N7, N16, E1W, E1, E2, E3, E5, E8, E9, E14
£10: SW13, SW14, SW15, SW19, W4, W6, W9, W10, W11, W12, W14, NW3, NW6, N4, N6, N8, N15, N19, W1, WC1, WC2, EC1, EC2, EC3, EC4
We ship across the United Kingdom using a secure courier service with DPD at a cost of £9.75.
We use minimal brown kraft cardboard and paper to pack your goods and try to avoid using bubble wrap unless absolutely necessary. We pack all refrigerated items using WoolCool insulated wool and ice packs to ensure the safe delivery of your order.
In order to preserve the integrity of your produce we ship orders on Mondays, Tuesdays, Wednesdays & Thursdays only. This allows us to avoid any unnecessary delays in transit over weekend periods.
Orders placed after midday on Thursday, or on Friday, Saturday & Sunday will be dispatched on Monday at the earliest.