All You Need To Know About Ordering Online

All You Need To Know About Ordering Online

Click & Collect

Placing a Click & Collect order allows you to skip the queue and reserve groceries for collection later in the day. As soon as you place your order with us we receive a notification and start packing. Your order will usually be ready for collection within 1 hour and we'll send you an email when it's ready.

Please make sure you check our closing times on the day you place your order. Any orders placed when we are closed will be made available when we reopen. 

Friday Home Delivery

Our home delivery service runs every Friday across most London postcodes using our own dedicated delivery driver. Order by midnight Thursday at the latest for delivery on Friday. Your delivery will arrive between 10am - 5pm.

We deliver to the following London postcodes:

SE1, SE16, SE11, SE17, SE5, SE15, SE14, SE8, SE24, SE22, SE4, SE10, SE21, SE23, SE13, SE3, SE27, SE19, SE26, SE20, SE6, SE12, SW1, SW3, SW7, SW5, SW10, SW6, SW8, SW9, SW2, SW4, SW16, SW12, SW11, SW17, SW18, SW19, SW15, SW14, SW13, EC1, EC2, EC4, EC3, E1W, E1, E2, E3, E14, E8, E9, E5, N1C, N1, N5, N7, N16, N4, N19, N15, N8, N6, NW1, NW8, NW5, NW3, NW6, WC1, WC2, W1, W2, W8, W9, W10, W11, W14, W12, W6, W4

U.K. Shipping

We ship across the United Kingdom using a secure courier service with DPD. In order to preserve the integrity of our produce we ship orders on Tuesdays, Wednesdays & Thursdays only. This allows us to avoid any unnecessary delays in transit over weekend periods. Orders placed from Friday-Monday will be dispatched on Tuesday at the earliest.

Please note: For the time being we cannot ship Fruits, Vegetables, Dairy, Meat or Smoked Salmon. We are looking at measures to resolve this in the future. If you would still like to receive a delivery containing any of these items please email us to discuss - hello@generalsto.re

 

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